Posts in 2023

  • Fritz Timeouts

    Saturday, January 07, 2023 in Incidents

    On January 7th, 2023 at approximately 22:26 UTC Hachyderm experienced a spike in HTTP response times as well as a spike in 504 Timeouts across the CDN. Working backwards from the CDN to fritz we discovered another cascading failure. Context There is …

    Read more

  • Fritz on the fritz

    Tuesday, January 03, 2023 in Incidents

    On January 3th, 2023 at approximately 12:30 UTC Hachyderm experienced a spike in response times. This appeared to be due to a certificate that had not been renewed on fritz, which runs the Mastodon Puma and Streaming services. The service appeared to …

    Read more

Posts in 2022

  • The Queues ☃️ down in Queueville

    Tuesday, December 20, 2022 in Incidents

    Every Queue down in Queueville liked ActivityPub a lot. But John Mastodon who lived just north of Queuville, did not! John Mastodon hated ActivityPub, the whole Activity season! Now please don’t ask why. No one quite knows the reason. It could …

    Read more

  • Degraded Service: Media Caching and Queue Latency

    Sunday, December 18, 2022 in Incidents

    On Saturday, December 17th, 2022 at roughly 12:43 UTC Hachyderm received our first report of media failures which started a 2-day-long investigation of our systems by @hazelweakly, @quintessence, @dma, and @nova. The investigation coincidentally …

    Read more

  • Global Outage: 504 Timeouts

    Tuesday, December 13, 2022 in Incidents

    On Tuesday, December 13th, 2022 at roughly 18:52 UTC Hachyderm experienced a 7 minute cascading failure that has impacted our users around the globe resulting in unresponsive HTTP(s) requests and 5XX level requests. The service has not experienced …

    Read more